Returns Policy – AdelaideWhip

At AdelaideWhip, we’re committed to ensuring a smooth and transparent returns process. If you’re not fully satisfied with your purchase, you may request a return within 10 days of receiving your order.

Return Eligibility

Items must be unused, unopened, and in their original packaging. Returns must be initiated within 10 calendar days of delivery. Consumable or sealed items cannot be returned if opened, unless they are faulty.

Return Shipping

Return shipping and label costs are the customer’s responsibility. We do not charge a restocking fee. We recommend using a tracked shipping method, as AdelaideWhip is not liable for lost or damaged returns.

Refunds

Approved refunds will be issued to your original payment method after the returned item is received and inspected. Refunds are typically processed within 3 to 5 business days after approval. Please note that original delivery fees are non-refundable.